HOW TO SHOP

If you know what you’re looking for, start shopping by selecting the product category links: eg. CLOTHING, SHOES, ACCESSORIES. You can also shop our latest product through the NEW IN category link, or our seasonal COLLECTIONS and weekly FEATURES through the links at the top of the site. If you have a specific product in mind or are unsure where to start, you can simply enter a key word or item number in the search box on the homepage.

Once you have found an item you want to buy, select your size, the quantity you want and click on the ‘ADD TO BAG’ button.

  •     You can then either click on the ‘CONTINUE SHOPPING’ button, or review the items in your shopping bag by clicking on ‘GO TO CHECKOUT’.
  •     If you’re happy with the items in your shopping bag, click ‘CONTINUE TO CHECKOUT’ to complete your order. You will be able to use the ‘REMOVE THIS ITEM‘ button to remove products from your basket if you change your mind.

At any time during the process of selecting your purchases you can monitor the product(s) chosen by clicking on Shopping Bag. To remove any selected product click on the Remove button. You place the order for your products on this website by pressing the confirm order button at the end of the checkout process.

When placing an order you are requested to read and agree to these terms and conditions. Any orders placed by you must be placed in accordance with these terms and conditions. If you are unsure about any of the content of our terms and conditions please contact Customer Services before you place an order.

FIRST TIME ORDERS

For your security, please be aware that first-time orders can only be shipped to the cardholder’s billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder’s name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary.

SIZING INFORMATION

To help you choose the best size, you’ll find the following information on every product page:

  • A link to a ‘size conversion chart’ to help you convert international sizes, as well as product measurements and a guide to using these.
  • A ‘size & fit ‘ section with further information on how the garment fits, and whether it runs true, small or large to size.

If you need more help, our team of Fashion Advisors tries on every item we stock, and can answer all your questions on sizing and fit – simply email info@jenniferhibbert.com for advice.

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